Privacy Policy

Last updated: 2026-05-11

This Privacy Policy applies to the Colorix online color simulator and related services operated under the Colors Simulator and Colorix domains. It explains how we process personal data when you access or use the Service.

1. Data Controller

Colorix SA
Route des Falaises 140
2000 Neuchâtel, Switzerland
Email: info@colorix.com

2. Scope

This policy applies when you browse the Service, create or use an account, upload images, save projects, export files, or contact us.

3. Data We Process

Account data, such as email address, encrypted password, profile details, and account status.
Authentication and security data, such as sign-in events, verification status, and provider identifiers.
Simulator content, such as project names, uploaded images, selected colors, notes, and exports.
Technical and usage data, such as IP address, browser or device details, logs, and service diagnostics.

4. Why We Process Data

To provide the simulator, user account, and project-saving features.
To secure the Service, prevent abuse, and investigate fraud or misuse.
To operate, maintain, improve, and support the Service.
To comply with legal, accounting, and regulatory obligations.

5. Legal Bases

Where applicable, we process personal data on the basis of contract performance, legal obligations, legitimate interests, and consent for optional processing. Where consent is used, you may withdraw it for future processing.

6. Recipients and International Transfers

We do not sell personal data. We may share data with processors and service providers acting on our instructions, including hosting, infrastructure, security, authentication, support, and communication providers. If data is transferred outside your country, appropriate safeguards are used where required by law.

7. Retention

We keep personal data only as long as necessary for the purposes described here and for legal, tax, security, fraud-prevention, and dispute-management requirements.

8. Your Rights

Subject to applicable law, you may request access, correction, deletion, restriction, portability, or objection. You may also contact us to exercise your privacy rights at info@colorix.com.

Privacy actions apply only to the simulator account currently in use.
Self-service export includes the data and files linked to the current simulator account.
Self-service deletion removes the current simulator account and data that can be deleted.
Colorcatch devices are not deleted; only ownership and access links may be removed.
Some minimal data may be retained where the law requires it.

9. Cookies and Security

The Service may use cookies and similar technologies needed for core functionality, login state, security, and service operation. We use reasonable technical and organizational measures to protect personal data.

10. Changes and Contact

We may update this Privacy Policy from time to time. The current version is published on this page. For any privacy question or request, contact info@colorix.com.